Today's story started with a simple request from a client:

"Jamie, which CRM should I use for my consulting business?"

I thought I knew the answer. HubSpot for startups, Monday CRM for small teams, Copper for the Google workspace devotees.

I confidently started drafting my recommendations...

Then I decided to run it through ChatGPT's Deep Research feature, just to validate my choices.

Twenty minutes later, I sat staring at my screen, a bit embarrassed.

I had completely missed three new AI-powered CRMs specifically designed for solo consultants(cough Attio cough).

Tools that were a better fit given my client’s specific use cases.

My "expertise" was actually my blind spot.

Why This Matters

Whether you're running a business or a team, bad intel is expensive.

Whether you're:

  • Choosing software that will run your entire operation

  • Setting up workflows for your team

  • Researching compliance requirements

  • Planning your service offerings

The gap between what you know and what you need to know could be costing you thousands in inefficiency and missed opportunities.

Deep Research: Your New Secret Weapon

If you're still using the free version of ChatGPT, you're missing out on one of my favorite features.

Deep Research is like your dedicated McKinsey consultant.

Here's how it works:

  1. Input your research question

  2. ChatGPT creates a research plan

  3. It browses current web sources

  4. Delivers a detailed report with citations in 5-30 minutes

(Why is the 30 minute wait so satisfying? Because you know it’s REALLY thinking about it.)

Real Examples From My Week

  1. Solo Consultant Strategy

    A business coach needed to understand emerging trends in online coaching platforms:

  • Discovered 3 platforms with AI features that automated client notes tracking

  • Found case studies from coaches who'd doubled their client load

  • Identified pricing sweet spots based on market research

  • Located ROI data from similar businesses

  1. Small Team Tools

    For a 5-person marketing agency evaluating automation tools for a specific workflow:

  • Compared 5 solutions designed for small teams

  • Found integration capabilities with existing tools

  • Discovered user communities sharing templates and workflows

  • Located actual pricing for small business tiers

  1. Compliance for Small Business

    A solo practitioner needed to understand privacy requirements:

  • Found latest requirements for small businesses

  • Discovered affordable compliance tools

  • Identified common pitfalls to avoid

  • Located templates for necessary documentation

How to Use It

For ChatGPT Plus users ($20/month):

  1. Add your prompt and select the Deep Research toggle

  2. Be specific about your business size and needs

  3. Answer its follow-up questions honestly

  4. Give it time - good research takes 15-20 minutes

If you try this out, shoot me an email - I'd love to hear what you discover for your work!

Still discovering,

Jamie

P.S. Want to see my exact research prompts for small business tools? Reply to this email and I'll send you my template.

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